*PROFILE ANALYSIS REQUESTED*
I am a 25-year-old female professional currently working at American Express in the Global Merchant & Network Services (GMNS) organization, with approximately 3 years of experience in Risk Management, Compliance and Governance.
🔹 Academic Background
* Bachelor of Business Administration (BBA) – Maharaja Surajmal Institute, GGSIPU (2022) | CGPA: 9.2
* Class X: CGPA 8.8
* Class XII: 85%
🔹 Professional Experience
American Express
Joined American Express in 2023 as a Business Analyst and progressed to Senior Business Analyst, Senior Lead Analyst, and currently Associate – Digital Product Operations within approximately 3 years.
My experience spans Governance, Risk & Compliance, Product Operations, and Operational Excellence, including:
* Leading Risk & Control Self-Assessment (RCSA) readiness and annual refresh activities.
* Coordinating quarterly Control Testing & Control Assertions, ensuring timely completion across multiple stakeholders.
* Managing governance documentation, policies, procedures, and standards to maintain audit readiness.
* Supporting Business Continuity Planning (BCP) through documentation, reviews, testing, and action tracking.
* Driving stakeholder communication, issue management, certification sign-offs, and governance reporting.
* Supporting Global Regulatory Business Self Testing across EMEA markets.
* Assessing operational risks and ensuring implementation of global compliance and policy standards.
* Preparing reports and presenting insights to senior leadership.
* Supporting KYC requirements across multiple jurisdictions and performing quality assurance for KYC & Due Diligence Control testing.
* Contributing to AI model validation by identifying discrepancies and supporting model performance improvements.
* Supporting control testing initiatives to strengthen operational governance.
* Training and mentoring new joiners.
Entrepreneurial Experience
* Freelancing as a professional makeup artist since 2024, providing bridal and party makeup services alongside my full-time role.
⸻
🔹 Leadership Experience
College
Vice President – Enactus, Maharaja Surajmal Institute
* Led cross-functional student teams.
* Organized multiple events and fundraising initiatives.
* Headed Project Pankhudi, overseeing planning, execution, budgeting, and resource allocation.
Vice President – VITT (Finance & Investment Society)
* Organized multiple events and webinars.
* Led teams across departments to ensure successful execution of society initiatives.
Professional
* Training and mentoring new joiners.
* Leading engagement workstreams and collaborating with cross-functional teams for multiple GMNS-wide initiatives.
⸻
🔹 Social Impact
Volunteer – American Express Give2Gether Initiative (Harmony House)
* Mentored Class 2 students through basic mathematics exercises, brain puzzles, storytelling, and other interactive learning activities.
Volunteer Tutor – Suryam Tapah Pathshala
* Mentored students from Grades 9–10 in Mathematics and English.
* Helped strengthen academic fundamentals and exam preparedness.
⸻
🔹 Extracurricular Activities
* Represented my school at the Basketball Nationals (Class X).
* Secured 3rd Position in MockStock, an investment competition hosted by Shaheed Sukhdev College of Business Studies (SSCBS).
⸻
🔹 Awards & Recognition
Received multiple individual and team recognitions at American Express, including:
* Spot Award – Led testing for the iDverse MRMG Vendor Validation process under aggressive timelines, helping strengthen the relationship with the Australian Merchant business.
* Spot Award – Recognized for bringing structure and efficiency to the Regional Testing Leads program.
* Spot Award – Recognized for contributing to significant progress in H2 2024 and Q2 2025 testing initiatives.
* Director Award – Recognized for rapidly learning multiple testing streams, successfully handling several ASPs simultaneously, and contributing to team engagement.
* Spot Award – Recognized for quickly mastering complex Control Testing and EMEA testing while consistently exceeding KPIs and taking on additional responsibilities.
* Director Team Award – Recognized as part of a high-performing team for delivering Q4 French testing across four bank partners ahead of schedule while maintaining quality.
Looking for an honest assessment of my profile and guidance on the GMAT Focus score I should target to maximize my chances at ISB and other top B-schools.