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ari.banerjee
Joined: 31 Mar 2017
Last visit: 03 Oct 2020
Posts: 132
Given Kudos: 174
Location: Canada
Concentration: Strategy, Finance
Schools: Mendoza '22 (WA$)
GMAT 1: 560 Q44 V24
GMAT 2: 540 Q31 V34
GMAT 3: 590 Q36 V34
GMAT 4: 600 Q42 V30
GRE 1: Q159 V152
GPA: 4
![GMAT Online - What We Know [Master Topic]](/forum/styles/gmatclub_light/imageset/icon_post_target_unread.svg "GMAT Online - What We Know [Master Topic]"){kind=icon}
23 Apr 2020, 08:04
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mcelroytutoring
I've been trying to take the online test for over an hour now, and I keep getting a variety of error messages from Pearson Vue...grrr.
First I had problems with getting the workplace photos to work--even though I thought I had already taken care of that issue last night, it turns out that you have to do it all over again when the test begins. I tried over and over, and they were finally approved on the 3rd (or maybe 4th?) try. All I know is, Pearson Vue now has a ton of photos of me, my license and my daughter's room. : / I logged onto the test briefly, answered a single question confirming my identity, had some connection issues that got resolved, then, just as the test was about to begin, I was logged off by the proctor without any notice and locked out of the exam.
Before that, there was a chat option available, but when I clicked on it, it just said something vague like "Thank you. A proctor will respond when available." I did get a chance to try out the online whiteboard and text editor, which was cool, but all I saw was a spinning circle while the test waited to load. I never even saw a single Quant question before the proctor closed the window and effectively ended the exam.
Now I am no longer able to start / restart my GMAT Online exam from my mba.com account page, even though it indicates that the exam is "in progress":
I tried over and over for this byzantine process to work, but it never quite did, even though I got very close. Just a bunch of mystery error messages, frozen loading screens, etc. I never even heard a proctor's voice on the other side. Neither did I receive a single chat message or phone call regarding any of my tech issues, even though the program said that the proctors would contact us by phone with any concerns. Disappointing to say the least.
Also kind of weird that right before the exam is supposed to begin, they put you on camera and say "you must now obey all exam rules," but at the same time they tell you to check your phone for messages from the proctor. How am I supposed to check my phone and follow the test rules at the same time?
What a joke! Oh well. That's what I get for being an early adopter, I guess. I'l probably try again in a couple of weeks.
Overall, this experience was highly discouraging and made my 6-hour long At-Home GRE on 4/5/20 seem fun by comparison. I would not recommend taking the GMAT Online just yet--there are currently too many bugs in the technology.
-Brian
p.s. I just explained to my wife everything that happened, and how the proctor logged me off just as the test was about to begin. She said, "maybe they saw that it was Brian McElroy and got scared."
I picked the right gal, fellas.
Update, 12:51 am PST:
The saga continues...
This gets more ridiculous by the hour. I was on camera waiting for the exam to start about 3 different times for probably 45 minutes total, so of course I looked off camera...to check my phone to see whether my proctors were calling me or sending me any messages about what was happening, as Pearson Vue had alerted me to do (see pics above). They weren't.
So your GMAT Online exam can really be cancelled if you simply look away from the screen, even before the test begins? Ugh. Give me the test center GMAT back.
By the way, the email from Pearson Vue above was of the "**PLEASE DO NOT REPLY TO THIS EMAIL**" variety. Get ready for the red tape...
First I had problems with getting the workplace photos to work--even though I thought I had already taken care of that issue last night, it turns out that you have to do it all over again when the test begins. I tried over and over, and they were finally approved on the 3rd (or maybe 4th?) try. All I know is, Pearson Vue now has a ton of photos of me, my license and my daughter's room. : / I logged onto the test briefly, answered a single question confirming my identity, had some connection issues that got resolved, then, just as the test was about to begin, I was logged off by the proctor without any notice and locked out of the exam.
Before that, there was a chat option available, but when I clicked on it, it just said something vague like "Thank you. A proctor will respond when available." I did get a chance to try out the online whiteboard and text editor, which was cool, but all I saw was a spinning circle while the test waited to load. I never even saw a single Quant question before the proctor closed the window and effectively ended the exam.
Now I am no longer able to start / restart my GMAT Online exam from my mba.com account page, even though it indicates that the exam is "in progress":
I tried over and over for this byzantine process to work, but it never quite did, even though I got very close. Just a bunch of mystery error messages, frozen loading screens, etc. I never even heard a proctor's voice on the other side. Neither did I receive a single chat message or phone call regarding any of my tech issues, even though the program said that the proctors would contact us by phone with any concerns. Disappointing to say the least.
Also kind of weird that right before the exam is supposed to begin, they put you on camera and say "you must now obey all exam rules," but at the same time they tell you to check your phone for messages from the proctor. How am I supposed to check my phone and follow the test rules at the same time?
What a joke! Oh well. That's what I get for being an early adopter, I guess. I'l probably try again in a couple of weeks.
Overall, this experience was highly discouraging and made my 6-hour long At-Home GRE on 4/5/20 seem fun by comparison. I would not recommend taking the GMAT Online just yet--there are currently too many bugs in the technology.
-Brian
p.s. I just explained to my wife everything that happened, and how the proctor logged me off just as the test was about to begin. She said, "maybe they saw that it was Brian McElroy and got scared."
I picked the right gal, fellas.
Update, 12:51 am PST:
The saga continues...
This gets more ridiculous by the hour. I was on camera waiting for the exam to start about 3 different times for probably 45 minutes total, so of course I looked off camera...to check my phone to see whether my proctors were calling me or sending me any messages about what was happening, as Pearson Vue had alerted me to do (see pics above). They weren't.
So your GMAT Online exam can really be cancelled if you simply look away from the screen, even before the test begins? Ugh. Give me the test center GMAT back.
By the way, the email from Pearson Vue above was of the "**PLEASE DO NOT REPLY TO THIS EMAIL**" variety. Get ready for the red tape...
Hey Brian,
I totally agree with you. I know that the longer version of the at-home GRE seemed hard in the beginning but it is nothing in comparison to the the ridiculousness that is GMAT online.
They always start a case and then will have a pending investigation and then give you a dumb generic reply and not refund your money. I've had the same experience with them before and I mean it when I say that its a corrupt entity. My testing center exam was horrible. The pens stopped working and the guy kept bringing me pens that were out of ink. I had to keep guessing in the mean time to keep up with the milestone chart. Finally 12 mins later he opens a new box of pens and give it to me by that time I had completely screwed my Quant section. Such a disruption is bad for any test taker. When complained they did their investigation and said that they have concluded that the pens worked just fine and I didnt lose any time during the exam. Evidence, their proctors own account of what had happened. I guess they presumed even back in March that people dont really need a pen or a scratchpad to do the Quant section. So maybe thats why they gave an online whiteboard instead.
At Least GRE isfair. I just received my free GRE diagnostic report today that clearly shows how many qs I got wrong and from which sections and exactly how many seconds I took to answer a qs. Not a confusing ESR that you pay for on the GMAT which gives you a vague analysis.
Wanna start a petition and get some other test takers to file a class action lawsuit of GMAC? lol lets bleed them dry so that they dont fraud more students of their money, charge exorbitant cancellation fees and provide a subpar testing experience along with inconveniences that they deny or fail to take any responsibility for.
Someone has to stand up against this EVIL Empire and teach them a lesson. What say?
Ap3ir0n
Joined: 15 Jul 2019
Last visit: 16 Jun 2023
Posts: 5
Own Kudos:
Given Kudos: 6
Location: Italy
Schools: Bocconi '21
23 Apr 2020, 08:14
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I will take the test next week, but I have doubts on the screen. I've a 15' laptot. Is it big enough to both read the questions and use the whiteboiard? I prefer to use a bigger monitor, but seems that you can't connect a second monitor, so i'm a bit confused on this
23 Apr 2020, 08:27
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Cyjdong
Hi everyone,
I took the online exam the first day it was available. This was because, either a) I take my chance at the online GMAT, get a decent score (I hope), and meet the deadline. OR b) wait until next year with the flood of people.
I took my chances. I am not an instructor. I work full-time in a high-stress corp job, I don't consider myself smart.
So I studied on and off since January (around 3.5 months?), and I used scrap paper for my studies of course. (Scored around 680-730 for the OG practice exams, not sure how good of an indicator they are as I have never taken the exam before previous to this).
I practiced with the online whiteboard maybe for the 5 days prior to my exam day - but I had partially given up at this point.
Morning of the exam, I ran the test for my system, and was good to go.
I was able to launch the exam 30 mins before my start time to take pictures and send them to the proctor.
It was easy enough. My exam started shortly after.
Quant was a nightmare. The questions honestly weren't that hard but, with the online whiteboard, I would type some numbers out and forget what they meant.
Mind you - this is a high stress/pressure environment so I am already freaking out as is.
I wasted a whole chunk of time typing things out. It was a nightmare.
Ended up guessing a few because I ran out of time.
Verbal - The questions were A LOT harder than the practice exams. (I was getting 36-40 for verbal in all my CATS).
I genuinely think I got below 30. The RC component was especially hard.
Also, getting no break after quant and going straight into verbal take a toll, more than you would think.
During this 5 min break, I wanted to go to the washroom.
Flagged the proctor down, no reply.
She chatted me AFTER my break, during my IR session and when I said never mind, she would KEEP MESSAGING ME!
And then, not sure if it was a glitch, but the chat box would open up randomly throughout and disturb my calculation process!
All in all, I cried after the exam. It was a horrible experience.
I was mad that I had prepared hard, giving up the little free time I had after work.
Worst of all, now I am haunted by what my score will be every night because the score will apparently be emailed to me in 7 business days, not shown right away like at the centers. I would not wish this anxiety to anyone.
In conclusion, write it if you have to (e.g. to meet a deadline).
Or, write it as a score you will write off, practice exam (you can say) until the test centers open.
Other than those two, I would not recommend writing it. I would not wish this experience to anyone.
I took the online exam the first day it was available. This was because, either a) I take my chance at the online GMAT, get a decent score (I hope), and meet the deadline. OR b) wait until next year with the flood of people.
I took my chances. I am not an instructor. I work full-time in a high-stress corp job, I don't consider myself smart.
So I studied on and off since January (around 3.5 months?), and I used scrap paper for my studies of course. (Scored around 680-730 for the OG practice exams, not sure how good of an indicator they are as I have never taken the exam before previous to this).
I practiced with the online whiteboard maybe for the 5 days prior to my exam day - but I had partially given up at this point.
Morning of the exam, I ran the test for my system, and was good to go.
I was able to launch the exam 30 mins before my start time to take pictures and send them to the proctor.
It was easy enough. My exam started shortly after.
Quant was a nightmare. The questions honestly weren't that hard but, with the online whiteboard, I would type some numbers out and forget what they meant.
Mind you - this is a high stress/pressure environment so I am already freaking out as is.
I wasted a whole chunk of time typing things out. It was a nightmare.
Ended up guessing a few because I ran out of time.
Verbal - The questions were A LOT harder than the practice exams. (I was getting 36-40 for verbal in all my CATS).
I genuinely think I got below 30. The RC component was especially hard.
Also, getting no break after quant and going straight into verbal take a toll, more than you would think.
During this 5 min break, I wanted to go to the washroom.
Flagged the proctor down, no reply.
She chatted me AFTER my break, during my IR session and when I said never mind, she would KEEP MESSAGING ME!
And then, not sure if it was a glitch, but the chat box would open up randomly throughout and disturb my calculation process!
All in all, I cried after the exam. It was a horrible experience.
I was mad that I had prepared hard, giving up the little free time I had after work.
Worst of all, now I am haunted by what my score will be every night because the score will apparently be emailed to me in 7 business days, not shown right away like at the centers. I would not wish this anxiety to anyone.
In conclusion, write it if you have to (e.g. to meet a deadline).
Or, write it as a score you will write off, practice exam (you can say) until the test centers open.
Other than those two, I would not recommend writing it. I would not wish this experience to anyone.
You and I had a very similar experience. The quant was very tough without a note pad. I have taken 5 OG practice exams (test like conditions, no cheating) and scored 760, 760 , 770, 760, 730. I can not agree with you more that the verbal section on this exam felt harder than every single one of those practice exams. For some of the RC I really felt like none of the answers were correct.
I will echo what you said: Take this only if you are willing to treat this as a practice exam. You might do great on test day, you never know. But do not treat this as your official test. The months of studying will pay off when test centers open.
