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porwal1
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porwal1
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They were able to fix it and rather than restarting the test i could resume it from the same question where it got stuck...

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porwal1
They were able to fix it and rather than restarting the test i could resume it from the same question where it got stuck...

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Thanks so much for reporting back. That's reassuring and great to know.
How long did it take them to fix it and get you the answer (this will help others gauge the length of time)
How did you contact them? Phone, Chat, Email?


Sorry for all the questions but would help as many people run into similar situation days before their GMAT.
P.S. Good luck on the test by the way! Hopefully this prepares you to anything and it will be a much lesser stress level on the real test.
-BB.
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porwal1
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It took them 2 days to fix it since the issue happened over the weekend. I tried calling them first but since it was a weekend and their working hours is mon - fri 8am - 5pm EST. I could not reach them over the call, hence i dropped them an email and they responded.

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