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I tried to take the GMAT online today. I had previously taken all of the proper steps in preparation and running the system test. I went through the process of taking photos of my work station and sent one message to the proctor.

Then my screen went black with the mac pinwheel. I could see the button to click chat and the window of me being recorded but that was it. I was on that screen for about 45 minutes.

Spent 2 hours on the phone trying to talk to them about it. Last I was told was that they would get back to me in 5 business days to determine if I could reschedule.

Big bummer...

Has anyone else been through this process? How will they contact me?
I have good news and bad news. The good news is that GMAC will eventually give you a case number and get back to you, and you will probably be allowed a free retake. The bad news is that GMAC and Pearson Vue customer service is excruciatingly slow.

Today, a full 7 business days after I had similar issues with my exam, I received a follow-up email from GMAT Americas Candidate Services:



So: there may be hope after all, but you may also have to adjust your timelines.

Posted from my mobile device
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Although a 10-point drop on Verbal certainly sounds disastrous, it's important to remember that the difference between a perfect 51/51 on Verbal and a 41/51 (94%) is only about 5 questions--so yes, I would agree that all of my GMAT Verbal scores have been within an acceptable margin of error (approximately plus or minus 5 points on each section).

I still believe that the hardest questions have become harder on Verbal over the last 3-5 years, but of course there's no way to prove that, and all of our test-day debriefs are simply anecdotal, subjective experiences.

Here is what I have learned about the scoring of the GMAT Verbal section from studying hundreds of ESRs (Enhanced Score Reports) over the past 5 years:

51 = 0 wrong (99%)
48 = 1 wrong (99%)
47 = 2 wrong (99%)
46 = 3 wrong (99%)
44 = 4 wrong (98%)
42 = 5 wrong (96%)

etc.

I will end with one important caveat: Because there is no ESR for the GMAT Online, there is no way to know for sure whether the above information also applies to the scoring of the the online exam.
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Hi, has anyone tried (or succeeded) in using a voucher for the Online GMAT?
I emailed GMAC and they suggested to follow the FAQs on weekly basis for updates, I have seen that Pearson VUE has a voucher option but I'm not sure the GMAT ones are linked yet...

Regards,
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Hi everyone,
I took the GMAT on the 28th and I received my score yesterday. It went not so well. I scored a 660, although in my most recent mock tests I got 710, 710 and 720 and my range was 680-720. This drop in my score might have been caused by two variables: first, my lack of sleep in the night before the exam; second, the online whiteboard. In fact, in the verbal part the whiteboard kept deleting what I was typing and it was quite frustrating. Apart from this, the online whiteboard was not so bad.
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Hi guys, my laptop has a 13.3" screen (13.3-inch 1,920x1,080 resolution). do you think this could be small for online gmat? I have taken GMAC CATs on it and it's good, but not sure how will it be when I need to keep the whiteboard also open. I'm concerned that I will need to decrease the size of the whiteboard to fit it in the window and some whiteboard icons may not be visible and I'd need to scroll down/up in the whiteboard. Anyone has experience with this? thank you.
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Hi guys, my laptop has a 13.3" screen (13.3-inch 1,920x1,080 resolution). do you think this could be small for online gmat? I have taken GMAC CATs on it and it's good, but not sure how will it be when I need to keep the whiteboard also open. I'm concerned that I will need to decrease the size of the whiteboard to fit it in the window and some whiteboard icons may not be visible and I'd need to scroll down/up in the whiteboard. Anyone has experience with this? thank you.

Hey I will be taking it with the same screen size, I think is not the bust, but we cannot help it as no external screens are allowed.
I do have two 13" laptops and one has a slightly wider screen that will make it more suitable from my experience., anyway whiteboard and exam size will be a constraint for sure.

Regards,
Pablo
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Hi everyone,

I have connected an external mouse to my laptop via an adapter (USB A to C conversion). Does anyone know if it is allowed? I am considering ordering a USB C mouse.
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Hi everyone,

I have connected an external mouse to my laptop via an adapter (USB A to C conversion). Does anyone know if it is allowed? I am considering ordering a USB C mouse.

Hey! No way! You should better cut the wire and rewire to a USB C connection!

Now, seriously, there is no need to overthink this, wired is ok, if you use an adapter, you are using a wire, what could be wrong?

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Sorry to hear about your experience. What is the whiteboard deleting it as you were typing or after you typed? Can you provide a little bit more details? What did you use the whiteboard for in verbal?

Final question, i promise :-), how did your raw scores compare between quantum verbal from your practice test to your final score?

anteap
Hi everyone,
I took the GMAT on the 28th and I received my score yesterday. It went not so well. I scored a 660, although in my most recent mock tests I got 710, 710 and 720 and my range was 680-720. This drop in my score might have been caused by two variables: first, my lack of sleep in the night before the exam; second, the online whiteboard. In fact, in the verbal part the whiteboard kept deleting what I was typing and it was quite frustrating. Apart from this, the online whiteboard was not so bad.

Posted from my mobile device
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bb
Sorry to hear about your experience. What is the whiteboard deleting it as you were typing or after you typed? Can you provide a little bit more details? What did you use the whiteboard for in verbal?

Final question, i promise :-), how did your raw scores compare between quantum verbal from your practice test to your final score?

anteap
Hi everyone,
I took the GMAT on the 28th and I received my score yesterday. It went not so well. I scored a 660, although in my most recent mock tests I got 710, 710 and 720 and my range was 680-720. This drop in my score might have been caused by two variables: first, my lack of sleep in the night before the exam; second, the online whiteboard. In fact, in the verbal part the whiteboard kept deleting what I was typing and it was quite frustrating. Apart from this, the online whiteboard was not so bad.

Posted from my mobile device


I needed to type in the RC part as two of the passages were really long. The problem was that after typing few letters I saw them being deleted almost instantly. Don't know what went wrong, but I practiced on the online whiteboard tool on the mba website and this had never happened to me there before the online test. My online gmat score was 45 on quant and 35 on verbal, but my score range was usually 47-50 on quant and 38-42 on verbal.
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Hello all, does anyone know why there is a shortage of available online slots in the upcoming days?

I was checking availability and there wasn't any suitable time (between 10 am to 3 pm) for the next 15 days (as per Indian Standard Time atleast).

Is it because proctors and time slots are shared across the world? Or are they divided by regions - NA, APAC etc.?
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Hello all,

does somebody know if it is possible to take both the online exam and the in-person exam? For example, first the in-person exam and then some days later the online version?

Thanks in advance!
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Hello all,

does somebody know if it is possible to take both the online exam and the in-person exam? For example, first the in-person exam and then some days later the online version?

Thanks in advance!

hi there,
yes you can take both and online gmat does not count towards your 8-attempts limit. Also, gmat online score does not show up in your regular score report.
good luck with both
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ari.banerjee
Since I never ever intend to write this stupid exam again, I am willing to go on the April 17th Webinar and ask really hard qs to the makers of this ridiculous version. I am willing to do whatever is necessary to highlight how incompetent these people have been in assisting vulnerable students during such a sensitive period. Shame on them for not coming up with at least a comparable platform to the GRE. It's not rocket science.

Anyone who is willing to give this exam is quite similar to a person draining 200 USD down a toilet. Oh wait 475 USD because invariably he/she will have to take the test center version again after this is over.

Unless the time allotted for the exam is doubled, I dont see anyone getting through more than half of the qs in time. I have difficulty signing my name online, try writing mathematical expressions!


Has anyone started a petition or sent a formal complaint? I sent them multiple emails but have not heard back yet. This is ridiculous and unfair!
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Hello all, does anyone know why there is a shortage of available online slots in the upcoming days?

I was checking availability and there wasn't any suitable time (between 10 am to 3 pm) for the next 15 days (as per Indian Standard Time atleast).

Is it because proctors and time slots are shared across the world? Or are they divided by regions - NA, APAC etc.?


In fact, there are NO slots AT ALL for next 15 days. I checked from India. Next available online GMAT date is 18th May! Test centre dates also now shifted to 11th May as the earliest date of availability (but I strongly believe it's impossible before 17th May). Is GMAC trying to update existing exam? Such as touch screen/stylus etc??!
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Mayor
sukritchadha123
Hello all, does anyone know why there is a shortage of available online slots in the upcoming days?

I was checking availability and there wasn't any suitable time (between 10 am to 3 pm) for the next 15 days (as per Indian Standard Time atleast).

Is it because proctors and time slots are shared across the world? Or are they divided by regions - NA, APAC etc.?


In fact, there are NO slots AT ALL for next 15 days. I checked from India. Next available online GMAT date is 18th May! Test centre dates also now shifted to 11th May as the earliest date of availability (but I strongly believe it's impossible before 17th May). Is GMAC trying to update existing exam? Such as touch screen/stylus etc??!

No my friend... It's because your system is collapsed... In argentina I can schedule an exam for even tomorrow....
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patto
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sukritchadha123
Hello all, does anyone know why there is a shortage of available online slots in the upcoming days?

I was checking availability and there wasn't any suitable time (between 10 am to 3 pm) for the next 15 days (as per Indian Standard Time atleast).

Is it because proctors and time slots are shared across the world? Or are they divided by regions - NA, APAC etc.?


In fact, there are NO slots AT ALL for next 15 days. I checked from India. Next available online GMAT date is 18th May! Test centre dates also now shifted to 11th May as the earliest date of availability (but I strongly believe it's impossible before 17th May). Is GMAC trying to update existing exam? Such as touch screen/stylus etc??!

No my friend... It's because your system is collapsed... In argentina I can schedule an exam for even tomorrow....

That's indeed surprising! I just took a mock with good internet connection. Then tried to book a slot, running into this. It must be the case for Indian test takers I believe.
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