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Cannot purchase anything from mba.com

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Joined: 26 Aug 2015
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Cannot purchase anything from mba.com  [#permalink]

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New post 28 Aug 2018, 11:30
Hey Everyone,

I've been trying to purchase the 3-6 exams + practice questions bundle for quite sometime now. Always gives me the error "The Payment failed. Your card will not be debited.
Please try again.".

Anyone else experiencing this?
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 28 Aug 2018, 13:24
Hey amrseifeldin

Welcome to GMATClub.

Unfortunately, I've heard that a few cards don't work for payment to GMAC.
Things have changed quite a bit since the online mocks have been introduced.

My best bet would be to try talking to the customer care and see if you can do this process online.

Hope this helps you!
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 28 Aug 2018, 13:46
Hey pushpitkc ,

Thanks. I don't think my cards are the problem-some are American and were just used recently to book the GMAT exam. Everything was fine.

Already got in touch with support-just thought of knowing whether I was the only one. Thanks again.
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 06 Oct 2019, 02:39
amrseifeldin wrote:
Hey Everyone,

I've been trying to purchase the 3-6 exams + practice questions bundle for quite sometime now. Always gives me the error "The Payment failed. Your card will not be debited.
Please try again.".

Anyone else experiencing this?


faced the same issue as well. some cards aren't allowed i guess
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 06 Oct 2019, 14:21
Hi azhrhasan,

In some cases, the reason that a purchase is not authorized can actually be traced back to the bank that issued that credit/debit card. If you have not already done so, then you might want to contact the Customer Support Line on your card and ask if the bank stopped the transaction. If that's the case, then you just have to let the bank know that you actually DO want to make that purchase and you will probably be fine to try again.

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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 07 Oct 2019, 18:17
I ran into the same issue when I tried to book an exam. I think they were having issues with their website. I would try it again...I was able to complete my purchase this morning
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 07 Oct 2019, 19:01
1
Hi azhrhasan,

Are you still having issues or were you able to complete your purchase?
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 07 Oct 2019, 19:09
Hi azhrhasan and soco9076

Are you still encountering the same issue or are you now able to complete your purchase?

Posted from my mobile device
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Re: Cannot purchase anything from mba.com  [#permalink]

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New post 07 Oct 2019, 19:15
chondro48 wrote:
Hi azhrhasan and soco9076

Are you still encountering the same issue or are you now able to complete your purchase?

Posted from my mobile device


I was able to complete my purchase this morning.
GMAT Club Bot
Re: Cannot purchase anything from mba.com   [#permalink] 07 Oct 2019, 19:15
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