https://www.nytimes.com/1997/01/17/business/america-online-moves-to-placate-its-angry-users.htmlWith
its network and the patience of its customers strained to the breaking point, America Online announced a series of new initiatives yesterday to try to relieve the congestion that has led to at least four class-action lawsuits and thousands of complaints from frustrated consumers.
Customer (Im)Patience (A) Parallelism / Meaning (X and Y); Meaning (trying)
(B) Parallelism / Meaning (X and Y); Meaning (try)
(C) CORRECT
(D) Parallelism / Meaning (X and Y); Meaning (to try relieving)
(E) Meaning (to try relieving)
First glanceThe sentence has only one word before the underline (with) and then splits between
the patience and
its network. The issue might have to do with Meaning, Sentence Structure, or some other issue that has to do with which noun to use after the word
with.
Issues(1) Parallelism / Meaning: X and YThe opening part of the sentence contains the parallel structure
X and Y.
With the patience of its customers is the X element and
with its network strained to the breaking point is the Y element.
Because the parallelism makes the two with prepositional phrases parallel, the part about
strained to the breaking point appears to apply only to the Y element. If that is the case, though, then what does
with the patience of its customers mean? The customers are actually patient? That doesn’t go along with the meaning of the rest of the sentence. Choice (D) reverses the order of network and customers but commits the same error:
strained to the breaking point applies only to the
patience of customers, not to the
network.
In choice (B), the parallelism is between
its customers and
its network, implying that the
customers and the
network have
patience. The latter is illogical.
Eliminate choices (A), (B), and (D) for faulty parallelism leading to an illogical meaning.
(2) Meaning: trying; try; to try relievingThe original sentence says that the
company announced…initiatives trying to relieve the congestion. The initiatives were announced in order
to try to relieve the congestion—the initiatives weren’t actually already in place at the moment that they were announced. Further, the
initiatives themselves aren’t
trying to do anything. The executives are perhaps trying to relieve the problem, but it’s illogical to say the initiatives are trying to do something. Eliminate choice (A) for faulty meaning.
Check the end of the remaining answers.
(B) company announced…initiatives that try to relieve the congestion
(C) company announced…initiatives to try to relieve the congestion
(D) company announced…initiatives to try relieving
(E) company announced…initiatives to try relieving
Answer (B) has a similar issue to answer (A). First, the present-tense
try doesn’t match the meaning of the rest of the sentence, as the initiatives have not yet been launched. Second, the
initiatives themselves are not trying to do something. Rather, the executives are introducing the
initiatives in order
to try to accomplish a certain goal. Eliminate choice (B) for faulty meaning.
Answers (D) and (E) also convey an inappropriate meaning. You might decide to try hang-gliding on your next vacation, but you wouldn’t decide to try getting a good score on the GMAT. Rather, you would decide to try to get a good score. The latter scenario indicates intent: you do something in order
to try to get to a certain result. In that scenario, use try + infinitive. Eliminate choices (D) and (E) for faulty meaning.
The Correct AnswerCorrect answer (C) fixes the parallelism problem by pulling both
X and Y elements into one prepositional phrase:
With (its network AND the patience of its customers) strained to the breaking point. In this case,
strained to the breaking point can apply to both elements. This choice also uses the language
to try to relieve in order to indicate intent: the company is taking action in order
to try to achieve a certain result.