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Post Your Questions to GMAC Official Representative Here

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Manager
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Joined: 08 Jun 2017
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 12 Aug 2017, 06:37
Hi team,

I just gave my mock 1 exam and i am not able to see my score. All that i am getting is Status Finished and No score. It is really frustrating with 3 hours of time and effort going haywire like this. Please please please help to sort thisout. I need to see my score as i dont have much days left for my exam and today was the only day that i could do in peace a mock .It really bad that it turned out in this way. !
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 14 Aug 2017, 23:07
Hey

I was supposed to take my GMAT on Aug 11 but I was not allowed to because there was a small name mismatch. I had used "xxxx. T" where T is an initial and that is how my name is written in all my IDs except in my passport where it is just "xxxx" and expansion of 'T' is written separately under 'surname'. I got so disheartened to hear that I would not be writing the exam after preparing for months. Any advice on what to do from here, keeping in my mind the triviality of my issue here? :/
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Joined: 04 Sep 2016
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 21 Aug 2017, 01:17
Hi bb

Off late I did not find much response from OfficialGMAT
and hence thought of bringing it your notice. Also we could discuss recent unpleasant experience of candidates at centers here if it would make sense.

WR,
Arpit
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Joined: 18 Apr 2017
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Schools: ISB '19 (A)
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 20 Sep 2017, 00:57
Dear GMAT Team,

I have taken my GMAT exam on 31st august 2017.

I have not yet received my official GMAT score report even though it's been 20 days since I gave exam.
I request you to please look into the matter and send my official score report at the earliest.
Please revert and let me know what is the issue?

Also if anyone has faced similar issues and has received the official score after 20 days,please comment and help! I am really worried!
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 20 Sep 2017, 01:03
SimpleSimon123 wrote:
Hey

I was supposed to take my GMAT on Aug 11 but I was not allowed to because there was a small name mismatch. I had used "xxxx. T" where T is an initial and that is how my name is written in all my IDs except in my passport where it is just "xxxx" and expansion of 'T' is written separately under 'surname'. I got so disheartened to hear that I would not be writing the exam after preparing for months. Any advice on what to do from here, keeping in my mind the triviality of my issue here? :/

Hey,
I had mismatch in my middle name.
I sent a mail to Pearson to change the name on my GMAT account according to the one given in passport and attached the copies of passport, additional ID card.
It was done within 3 days.

U can try doing so!
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 25 Sep 2017, 04:07
todd2381 wrote:
Re: Question About a New Lifetime Limit Policy

Hello,

I have a question about a new lifetime limit that will take effect on December 17. I understand that there is an exception to the policy for a test taker who genuinely wants to take a 9th test.

I did send this week a request for an exception via the inquiry box in “Contact Us” section of the official GMAT site and has received the following response:

“Thank you for sharing your thoughts regarding the GMAT lifetime retake policy. We do understand that some candidates will need to take the GMAT more than 8 times. Therefore, we are allowing you to request an exception to this policy. A request for an exception can be raised with the supporting documents if a requirement has been made by the school you intend to join.”

Since I was not clear about the supporting documents required, I asked a follow-up question and received the following response:

“We would require a document on the letter head of the school, stating that they require you to take the GMAT exam again and an exception should be provided to you. Please send the documents by replying to this email address. “

However, I doubt that a business school will issue such a letter. Since this is about an exception to the general rule, I assume that the request will be considered on a case-by-case basis and the review process will be flexible taking into account relevant circumstances. Therefore, I am hoping that the kind of supporting documents required will not be rigid but can be flexible.

In my case, I applied to a top 10 US business school this fall but my application was rejected. I would like to re-apply next year with a higher GMAT score. My score was around the school’s average but my GPA was lower than the school’s average. I have been studying to take the GMAT test again in April and I am confident that I can gain a substantially higher score. As you may be aware, an applicant who has a lower GPA can often increase the likelihood of acceptance by showing a higher GMAT score than the school’s average.

My school does not provide a feedback to a declined applicant as it receives a large number of applications. Therefore, it will not issue the kind of the letter your PearsonVUE customer service representative described. However, I can send a document showing that I did apply this fall using a GMAT score from this year. I believe that it shows that I am not abusing the current test process. I’ve also filled in five school names each time I took a GMAT exam and my scores have been sent to them.

I’d appreciate it very much if you could provide some guidance in this matter for someone in a similar situation to mine. Thank you in advance for your time and consideration.

Sincerely,

Todd

OfficialGMAT - Sir your answer would really help me to clarify this issue.

Best Regards.
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 25 Sep 2017, 07:53
PradeepGMT wrote:
todd2381 wrote:
Re: Question About a New Lifetime Limit Policy

Hello,

I have a question about a new lifetime limit that will take effect on December 17. I understand that there is an exception to the policy for a test taker who genuinely wants to take a 9th test.

I did send this week a request for an exception via the inquiry box in “Contact Us” section of the official GMAT site and has received the following response:

“Thank you for sharing your thoughts regarding the GMAT lifetime retake policy. We do understand that some candidates will need to take the GMAT more than 8 times. Therefore, we are allowing you to request an exception to this policy. A request for an exception can be raised with the supporting documents if a requirement has been made by the school you intend to join.”

Since I was not clear about the supporting documents required, I asked a follow-up question and received the following response:

“We would require a document on the letter head of the school, stating that they require you to take the GMAT exam again and an exception should be provided to you. Please send the documents by replying to this email address. “

However, I doubt that a business school will issue such a letter. Since this is about an exception to the general rule, I assume that the request will be considered on a case-by-case basis and the review process will be flexible taking into account relevant circumstances. Therefore, I am hoping that the kind of supporting documents required will not be rigid but can be flexible.

In my case, I applied to a top 10 US business school this fall but my application was rejected. I would like to re-apply next year with a higher GMAT score. My score was around the school’s average but my GPA was lower than the school’s average. I have been studying to take the GMAT test again in April and I am confident that I can gain a substantially higher score. As you may be aware, an applicant who has a lower GPA can often increase the likelihood of acceptance by showing a higher GMAT score than the school’s average.

My school does not provide a feedback to a declined applicant as it receives a large number of applications. Therefore, it will not issue the kind of the letter your PearsonVUE customer service representative described. However, I can send a document showing that I did apply this fall using a GMAT score from this year. I believe that it shows that I am not abusing the current test process. I’ve also filled in five school names each time I took a GMAT exam and my scores have been sent to them.

I’d appreciate it very much if you could provide some guidance in this matter for someone in a similar situation to mine. Thank you in advance for your time and consideration.

Sincerely,

Todd

OfficialGMAT - Sir your answer would really help me to clarify this issue.

Best Regards.



Magoosh GMATNinja bb mikemcgarry VeritasPrepKarishma manhattan @e-gmat CrackVerbal EMPOWERgmatRichC jamboori could you please help - is it possible to get 9th attempt or it is just a false hope ?
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 17 Dec 2017, 09:13
I took the GMAT on October 21 at a Pearson Vue facility. While I was in the middle of the quant section I was approached by one of the proctors and taken out of my seat because they messed something up with checking me into the room from my break and had to recheck me in. This cost me about 3-4 minutes on the section on top of totally messing up my concentration and thoughts throughout the section. After reviewing the enhanced score report it shows that this was the part of the test I performed most poorly on and it is unacceptable that during a time test I was disturbed. I emailed a complaint following the test multiple times to both Pearson Vue and GMAC. I never heard a response even though I received an email stating my issue would be reviewed thoroughly and I would be contacted within 2-3 days. I never heard back, and while frustrated had to retake the test for the January admission deadlines for round 2 for Grad School.

I then registered for a test this Saturday December 16. After registration and prior to the test I logged into my GMAT account and saw an error that stated I needed to contact GMAT to resolve. Then at the test site on December 16th as I was being checked in to take the GMAT the person checking me in for the test received some error that didn't allow me to be checked in. The representative then contacted the technical support as was her protocol for such an issue. She was on hold for approximately 45 minutes before being told that there is nothing they could do at that time and I needed to contact to GMAT which is closed on Saturday.

Both of these issues are unacceptable. Since I was unable to take the test this prior Saturday I will not be able to meet the application deadline in January. Furthermore the $500 I have spent trying to take the test without any issues should be refunded and this prior test on Saturday needs to be stricken from my record as I was never able to take it even though being on site and following directions of GMAT and Pearson Vue. Can you assist me with these issues?
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Re: Post Your Questions to GMAC Official Representative Here [#permalink]

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New post 17 Dec 2017, 09:25
Sorry guys. GMAC has not replied in over a year. You will need to call or email.

I keep locking his thread but it gets unlocked somehow..... one more try.

Posted from my mobile device
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Re: Post Your Questions to GMAC Official Representative Here   [#permalink] 17 Dec 2017, 09:25

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