Passage Brief
Para 1 - A situation , i.e. contract b/w the hotel and Management firms is introduced---> Roles of owner and management firm in the contract----> US economy downtrend and its impact on this contract---> how it changed the structure and responsibilities
Para 2 - How management firm tried to mitigate the effects----> balance of responsibility and control reconfigured --->legal suit by owners on mismanagement was one of the cause of reconfiguration ---> reminder to other asset owners
lets look at the questions
1. The primary purpose of the passage is to
A. redress certain wrongs perpetrated by owners of hotels (Clearly a wrong statement, since we never discussed on the wrong done by owners )
B. stress the need for fiscal responsibility in the hotel industry (This is partly true, but we cannot properly say this is the answer. Since last 4 lines of para 2 is where the author states that not only in hotel business but all the assets should have a clear control and responsibility identified by its owner)
C. analyze a situation and point out its broader implications (This is covering all that is discussed in the passage, Author is first analysing a situation in hotel business and then concluding "The attention focused on these suits should stand as a firm reminder to owners of all types of assets to maintain some control over the handling of those assets", hence this is the primary purpose of the passage)
D. present one type of contract used in the hotel industry (Clearly we can eliminate this option since we never discussed on the types of contract in passage)
E. point out the dangers of mismanaging hotels (No, there was a impact financially on the owners of hotel but the passage never discussed in detail on the mismanagement in hotels, rather it used the situation to alert other asset owners )
2. According to the passage, how have some owners attempted to rectify problems with management?
A. They have decreased their total level of investment (This cannot be inferred from the passage, para 2 states they have shared their responsibilities and controls over the asset. But no the the investment levels)
B. They have offered management companies changes in their contracts that would benefit both parties. (We can infer this from the para 1 "[u]Alarmed by their faltering properties, owners began to lobby for fee reductions and shorter contracts with management companies, sometimes linking the fee schedules to a management company's performance."[/u]
C. They have focused attention on the poor hiring practices of management companies. (Clearly OFS, we cannot find this in the passage)
D. They have sought restitution in court. (In para 2 , we see that legal suites were filed by owners to achieve a proper control and responsibilities of the assets, but in question we are asked on "attempted to rectify problems with management", hence I am ignoring this option)
E. They have recognized the problems inherent in a troubled economy.(question is how did they rectify with management, this answer can be eliminated)
3. According to the passage, some management companies have taken equity stakes in their properties in order to
A. create stronger alliances with hotel property owners (yes true, can be inferred from para 2 "Some management companies have sought to align themselves even further with the owners and have taken equity stakes in their properties"
B. prevent owners from tying fees to performance (No this is not mentioned in the passage)
C. install a system of checks and balances in the industry (We cannot be sure of this, since it is not mentioned in the passage)
D. maintain control over daily operations (Again we cannot state this as the reason since we don't know this from the passage, they might do in some scenario but we are concerned on what is given in the passage)
E. gain a foothold in a troubled economy (No this is again not a reason why they took stakes. They simply wanted to build a strong relationship or alliance with the owners and share responsibility if the loss)
4. According to the passage, what was the reaction of owners to a decline in the value of their hotels?
A. They negotiated with management companies for longer contracts in exchange for smaller fees. (We can find negotiation on the less fees, but we cannot find that less fee is to be charged for long contract. Refer this statement from para 1 "Alarmed by their faltering properties, owners began to lobby for fee reductions and shorter contracts with management companies, sometimes linking the fee schedules to a management company's performance."
B. They attempted to align themselves financially with management. (Nope, we cannot find this in the passage. We know from start of para 1 that management wanted to align with the owners and not the other way round)
C. They took over the daily operations of their hotels. (No we cannot find this in the passage and hence eliminated)
D. They tried to shorten their contracts with management. (yes we can infer this properly from this statement in para 1"Alarmed by their faltering properties, owners began to lobby for fee reductions and shorter contracts with management companies, sometimes linking the fee schedules to a management company's performance.", hence this is correct)
E. They withheld fees from management in exchange for more control over their properties. (They reduced the fees but no where it is mentioned that they withheld the amount to gain control)
5. It can be inferred from the passage that the agreements typically entered into by management and owners
A. worked as long as the owners did not get too greedy (No we cannot infer this, since the agreement was working fine before the financial crisis and after crisis owner wanted a shared responsibility rather than sharing the financial burden alone)
B. were to the benefit of both parties throughout the 1970s (This is easy elimination on the basis of the year given. In passage we dont have any such year mentioned)
C. had problems that were not immediately evident (Yes true, they were working fine before the US crisis. After crisis the problem was discovered), hence we can safely say that the issue was not evident immediately)
D. were ideal for those owners with a hands-on approach to business (OFS, no where we can find evidence for this and hence cannot be inferred)
E. favored management in most situations ("Most" is a strong word, we don't know from the passage that it always favored management, hence this cannot be the inference)
6. It can be inferred from the passage that, prior to changes in the management-owner relationship, all of the following might have been duties of management EXCEPT
A. devising an advertising campaign (from para 1 " Simply stated, the owner provides financing, and the management company, in some cases a management chain, furnishes its expertise in the running of the hotels, as well as providing publicity campaigns and established name recognition.", advertising is a part of management company duties, hence eliminate)
B. booking a national accounting convention(it is a part of above stated duties of the management firm, hence eliminate)
C. contacting a temporary employment agency (Staffing requirements, hence a part of the duty. Eliminate)
D. hiring celebrities for promotional appearances (Advertisement, yes a part of duty, eliminate )
E. providing financing for expanding facilities (No they do not involve in financial operations. It is a duty of hotel owners. This is the correct choice)
7. According to the passage, what caused a change in the way management and owners work together to run a hotel?
A. A lack of trust on the part of owners in the capabilities of management (in para one we can find the cause "It was only when the United States economy entered a troubled stage that the problems inherent in this structure became more readily apparent.", eliminate this choice since it is not there in passage)
B. A reconfiguration in the balance of responsibility between the two parties (No that is not the cause of it but an effect)
C. A demand by owners for a bigger role in daily operations (No, we can safely assume that before the crisis they were working fine and after that owners wanted a shared responsibility of the assets)
D. A downward trend in the economy in general (Yes this is what para 1 states and is a cause for change in the dynamics of the owners and management firms)
E. A new program that tied fees to management performance (Again we cannot find this in the passage and hence is OFS)