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l1ll1ll1ll1ll1l
GMAT 3: 700 Q49 V35
Posts: 33
Updated on: 27 Aug 2018, 22:21
Originally posted by l1ll1ll1ll1ll1l on 27 Aug 2018, 21:21.
Last edited by l1ll1ll1ll1ll1l on 27 Aug 2018, 22:21, edited 3 times in total.
Last edited by l1ll1ll1ll1ll1l on 27 Aug 2018, 22:21, edited 3 times in total.
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I've been dissatisfied with E-gmat for a while. Stopped using it after paying money for it because the website is terrible and the content is mediocre at best.
-egmat website constantly crashes(2~3 times a week).
-some of the interactive lessons have bugs in it. ex. when you finish a quiz. the page reloads multiple times without showing you the result. What good is a quiz if you can't review the result?
-narrator uses improper English. she maybe using Indian slang, but for someone who's teaching so called "The Best GMAT Verbal", it is unacceptable.
-60% of the explanation is "It makes sense" or "It doesn't make sense"
-there is no support when website crashes. they reply to your email days later and all you get is "oh it works now. bye"
-there's no personalized study plan, yet they falsely advertise that they have a personalized study plan. you picking your own material to study is NOT a personalized study plan.
-answer page is fragmented in thousand different format and all over the place. some are words only. some barely have any explanation. some are on youtube. some are interactive. some are on video stream. it's all over the place.
-I think most reviews for egmat is fake. if you read some of them, they have the exactly same wording or some format. most of the reviews are posted by a new user.like Yelp, gmatclub seems to actively manage user reviews, deleting so called "unverified" one-star reviews. I wonder if the same standard applies to good reviews.
I paid for the subscription, and it was sunk cost to me. Yeah so whatever. I didn't mind it.
I was using it without saying anything about it, trying to get the most value out of my subscription however much I can.
But yesterday, EGMAT CEO's stunt made me furious!
I'm in a group called "GMAT Avengers Study Group" on facebook. I reply to questions and comments there to keep up with the latest gmat news.
Anyway, some fake user solicited buyers for pirated egmat material.
There were quite a few users replying "Interested"
I thought that was funny, and commented "This is how people get scammed. lol"
That was my exact word.
A few hours later, I come to find out E-GMAT CEO Rajat Sadana had made a comment with my picture, personal information, workplace, facebook profile, linkedin profile, and etc, accusing me of stealing his material. He then went on to threaten to get me fired!
It's one thing to provide TERRIBLE SERVICE and TERRIBLE MATERIAL, but he went over the top, falsely accusing and threatening me!
I sent him a private message, but I never got a response. And I posted a comment explaining the situation and tagged him in the post.
This is the comment I got:
"my apologies for not having read your comment.. your were surely trying to help us out. It's just sad to see people ripping you off. I understand you faced an issue accessing the site on Aug 15th, which was subsequently resolved. Do reach out to us if you face any issues."
Since we're in gmat forum,
Let's breakdown his comment down GMAT style!
my apologies for not having read your comment.. - He's sorry that he didn't read my comment, but he doesn't acknowledge and apologize for all the other mistakes.
your were surely trying to help us out. - "surely" implies that my intention may have been to help, but to his eyes I'm a thief.
It's just sad to see people ripping you off. - blaming other people for his mistake. classy
I understand you faced an issue accessing the site on Aug 15th, which was subsequently resolved. Do reach out to us if you face any issues. - standard copy & paste customer service response. He didn't even try.
First of all, how arrogant is he to not apologize for his mistake? He doesn't even acknowledge what he had done. The proof is right here.
He went and found all my personal data, but he doesn't even have the courtesy to reach out and personally apologize.
"Surely" he meant to apologize. But for a CEO of supposed "the best verbal prep", I don't know which is worse intentionally exposing customer data and falsely accusing customer of stealing or failing to communicate apology.
-egmat website constantly crashes(2~3 times a week).
-some of the interactive lessons have bugs in it. ex. when you finish a quiz. the page reloads multiple times without showing you the result. What good is a quiz if you can't review the result?
-narrator uses improper English. she maybe using Indian slang, but for someone who's teaching so called "The Best GMAT Verbal", it is unacceptable.
-60% of the explanation is "It makes sense" or "It doesn't make sense"
-there is no support when website crashes. they reply to your email days later and all you get is "oh it works now. bye"
-there's no personalized study plan, yet they falsely advertise that they have a personalized study plan. you picking your own material to study is NOT a personalized study plan.
-answer page is fragmented in thousand different format and all over the place. some are words only. some barely have any explanation. some are on youtube. some are interactive. some are on video stream. it's all over the place.
-I think most reviews for egmat is fake. if you read some of them, they have the exactly same wording or some format. most of the reviews are posted by a new user.
I paid for the subscription, and it was sunk cost to me. Yeah so whatever. I didn't mind it.
I was using it without saying anything about it, trying to get the most value out of my subscription however much I can.
But yesterday, EGMAT CEO's stunt made me furious!
I'm in a group called "GMAT Avengers Study Group" on facebook. I reply to questions and comments there to keep up with the latest gmat news.
Anyway, some fake user solicited buyers for pirated egmat material.
There were quite a few users replying "Interested"
I thought that was funny, and commented "This is how people get scammed. lol"
That was my exact word.
A few hours later, I come to find out E-GMAT CEO Rajat Sadana had made a comment with my picture, personal information, workplace, facebook profile, linkedin profile, and etc, accusing me of stealing his material. He then went on to threaten to get me fired!
It's one thing to provide TERRIBLE SERVICE and TERRIBLE MATERIAL, but he went over the top, falsely accusing and threatening me!
I sent him a private message, but I never got a response. And I posted a comment explaining the situation and tagged him in the post.
This is the comment I got:
"my apologies for not having read your comment.. your were surely trying to help us out. It's just sad to see people ripping you off. I understand you faced an issue accessing the site on Aug 15th, which was subsequently resolved. Do reach out to us if you face any issues."
Since we're in gmat forum,
Let's breakdown his comment down GMAT style!
my apologies for not having read your comment.. - He's sorry that he didn't read my comment, but he doesn't acknowledge and apologize for all the other mistakes.
your were surely trying to help us out. - "surely" implies that my intention may have been to help, but to his eyes I'm a thief.
It's just sad to see people ripping you off. - blaming other people for his mistake. classy
I understand you faced an issue accessing the site on Aug 15th, which was subsequently resolved. Do reach out to us if you face any issues. - standard copy & paste customer service response. He didn't even try.
First of all, how arrogant is he to not apologize for his mistake? He doesn't even acknowledge what he had done. The proof is right here.
He went and found all my personal data, but he doesn't even have the courtesy to reach out and personally apologize.
"Surely" he meant to apologize. But for a CEO of supposed "the best verbal prep", I don't know which is worse intentionally exposing customer data and falsely accusing customer of stealing or failing to communicate apology.
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27 Aug 2018, 21:49
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I am sorry you got wronged. But why come out smearing dirt and accusing gmat club of deleting reviews. Every review is verified and we only allow verified reviews. Unverified reviews have not been accepted since 2015 or 2014 and even those have not been removed, but rather stored in a separate area accessible and transparent.
You are making the same wrong act that was committed on you - attacking someone who is innocent. You feel being a victim allows you to commit the same act on someone else? By your example, I should retaliate with something toxic. Acts like that make one an aggressor and remove any compassion from those reading your post.
Good luck to you.
Posted from my mobile device
You are making the same wrong act that was committed on you - attacking someone who is innocent. You feel being a victim allows you to commit the same act on someone else? By your example, I should retaliate with something toxic. Acts like that make one an aggressor and remove any compassion from those reading your post.
Good luck to you.
Posted from my mobile device
l1ll1ll1ll1ll1l
GMAT 3: 700 Q49 V35
Posts: 33
27 Aug 2018, 22:04
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bb
I am sorry you got wronged. But why come out smearing dirt and accusing gmat club of deleting reviews. Every review is verified and we only allow verified reviews. Unverified reviews have not been accepted since 2015 or 2014 and even those have not been removed, but rather stored in a separate area accessible and transparent.
You are making the same wrong act that was committed on you - attacking someone who is innocent. You feel being a victim allows you to commit the same act on someone else? By your example, I should retaliate with something toxic. Acts like that make you an aggressor and remove any compassion from those reading your post.
Good luck to you.
Posted from my mobile device
You are making the same wrong act that was committed on you - attacking someone who is innocent. You feel being a victim allows you to commit the same act on someone else? By your example, I should retaliate with something toxic. Acts like that make you an aggressor and remove any compassion from those reading your post.
Good luck to you.
Posted from my mobile device
I'm sorry. You're right. The claim about gmatclub rating system was baseless and unsubstantiated.
I've edited that part on the original post.
I do apologize for my comment. Thank you for pointing that out.
I still think that egmat actively makes fake comments here recommending their course and falsely attributing success to egmat verbal course. Some of the posts had inconsistencies that, I remember, you pointed out. eg. new user who commented that she finished gmat and then months later posting a new one asking how to start studying for gmat.
I purchased egmat verbal course through gmatclub link, and I based my purchase decision on comments and recommendations from gmatclub.
While gmatclub isn't responsible for its users, I think you should be aware of the issues that users have with the gmatclub sponsors.
I assume gmatclub operates based on commissions from sponsors. Is that right?
