GMAT horror story

So I gave my GMAT yesterday in Gurgaon Haryana India, at Ansal institute. I would recommend that no one give their Gmat from that test center.

The proctor at the test site gave me 3 marker pens at the beginning of the test out of which one was completely dried up from the very beginning but the other two were still working so I didn't pay much attention to it started my test. I started with my quants section first , somewhere near the 15th question my pen started drying up so I quickly changed my pen, I knew before hand that these things happen in India all the time and I was very careful in placing the caps back when I wasn't using the pens

But still the pens dried up, the other pen lasted for another 5 questions and right when I was engrossed in one of the overlapping sets tabular form questions the other pen stopped working completely.

I frantically raised my hand , tried to wave into the camera so that the guy could see me gesture and come inside but to no avail. I was desperate I didn't know what to do, you are not supposed to leave your seat during the exam , finally after 5 minutes the guy came in , I told him about my situation and he replied very nonchalantly that I must have not put the caps back on while not using the pens . I told him I did because I knew these things happen. So whatever he went out and 4-5 agonizing minutes came back with 4 new pens, I told him it took very long for him to get the pens , he replied he had to look for them , and so it took time. I had easily lost close to 8-9 minutes by this time , stuck on just one question. I lost my focus completely and had to rush through the next questions with a half frenzied brain.

I thought nothing could be bad then this but sadly very shortly I was about to be proven wrong, just as I started my verbal section , the area on the screen where the timer is seen got pixelated and I couldn't see the time remaining , I tried clicking the area but nothing was happening, I raised my hand once again but nobody came in , I didn't know what to do I raised my hand for a long time no one came in , I continued with my exam without being able to see the time remaining. After 10 mins another candidate entered to give his exam and the proctor entered with him , I quickly called him and showed him my screen , he told me I must have played with the timer button and that's why this happened.
I couldn't believe what I was hearing ,I told him I never touched that area until I saw that the timer area couldn't be seen . Anyway he told me it would be ok after some time and just left.

I gave my verbal , AWA and IR sections without being able to see the time as the screen never worked properly after that.

I got such a bad score , I had to cancel my exam , I have taken up my situation with the Gmac guys , let's see what happens, I am not to sure anything fruitful will happen. Do these guys ever give anybody a retest if one has undergone such trauma ?

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