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guerrero25
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E is best choice.

If the customers who are complaining of poor quality of RIMS are using them in sports cars then argument of author is weakened.
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The source of the argument is about "complaints" about longevity that is coming from some unknown source probably the customer. So the most accurate answer is E as knowing exactly if such complainants complied with the actual directions given by the manufacturer. Option E is the right answer.

Note : B is a tempting trap but E is the apt choice
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guerrero25
In response to persistent accusations of producing a low quality product that is unusable within only a few years, a rim company claims that rapid deterioration of their rims is not the result of poor quality but of misuse; knowing that the rims are designed for sports cars, some purchasers nonetheless use them on SUVs and minivans.

Knowing which of the following would best help to evaluate the rim company’s claim?

(A)Do the rims come with a warranty?

(B)What percentage of rims produced by the company is used on vehicles other than sports cars?

(C)Do rims produced by the company’s main rival have a longer useful life than rims produced by the company?

(D)Do rims produced by the company deteriorate faster when they are used on SUVs or when they are used on minivans?

(E)Did customers who have complained about rim quality use them on sports cars or on other types of vehicles?



I will quickly differentiate between the two tempting choices :

We are evaluating : Deterioration of rim due to misuse or poor quality

B) What percentage of rims produced by the company is used on vehicles other than sports cars

Here nothing is said about deterioration. Say 90% of people use it in places other than sports car. But only 10% are complaining. How do we know whether the people complaining are misusing them? Could be that the 10% complaining are using them in sports car.

Whereas E clarifies it. If we find that the people are using them in sports cars, the CEO is correct. If not, he stands corrected

E is the answer
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boiled down to B and E.
E is better than B b/c B does not link with the misuse with the deterioration.

More importantly, what is the source of this question?
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Hello from the GMAT Club VerbalBot!

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