Hello everyone,
I gave the GMAT at Ansal University center (Gurgaon) on June 7th 2019. Personally, my experience was terrible.
Pro's:
Very quiet place, no disturbance. Only 5 testing stations, even the movement of test takers was minimum.
Location is good. Just off Golf Course road.
Parking is available right outside the gate of the university.
Con's:
It was hot!! and the air-conditioning was limited to the test center. The reception/waiting area (which is tiny) had only a fan. Hence, before I entered I was already sweating profusely.
I reached 45 minutes before my appointment time, the attendant told me, in an extremely casual tone, "All the testing stations are busy, I will check you in once there is a slot available. Don't worry, you'll get enough time after you begin" with no respect for the appointment time. Eventually he started my registration process at 10:40 (My appointment time was 10:45) and I began my test at around 11:10. All the time waiting in 45 degrees heat with only a fan.
Now for the worst part. The 'Palm Vein Recognition' machine wasn't working properly and couldn't read my palm veins. The attendant must've asked me to scan my hands at least about 30-35 times (no exaggeration). Alternating between my right and left hand. If that wasn't stressful enough, he was blaming it all on my palms. He said "There is something wrong with your hands and because of that the machine is not able to scan." When I asked him if there was any alternative, just in case it does't work, he blatantly refused and told me that he will deny me entry to the test (again, blaming my hands for the malfunction of the machine). Then he went on to tell me that it's actually my fault because I'm stressing out and feeling 'a bit too hot', which is resulting in my hands sweating and that is the reason for the malfunction. He even told me that "The machine works by scanning the print of your palm (not the veins)" and the contours on my palm are apparently not deep enough. Eventually he rebooted his system and the machine then magically started working and my hands magically 'healed'. Keep in mind that this whole process took about 20 minutes, in extreme heat, without any certainty as to whether I will even be able to write the test or not. Above all, it was apparently all my fault for feeling hot, stressing out, and having 'weird hands'.
I can not stress enough about the impact this had on my mindset going into the exam. I don't think that the attendant even realizes the importance of the GMAT in people's careers, but irrespective, his behavior was highly unprofessional, in my opinion. I ended up scoring 690, which I feel could've been better had it not been for the whole ordeal. Again, irrespective of the score, my whole experience was at least, partially ruined and I hope no one has to go through such stress right before their exam.
Cheers.
Amanjit.