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Rescheduling a GMAT exam through the Case number

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New post 04 Mar 2019, 04:44
During my GMAT exam at pearson test center , yusufsarai Delhi, the power went off, and I was given a case no., and they said that through this case no. you can reschedule the exam by calling their customer care no. But as of now no one is picking up the call and I am not able to reschedule it. It would be great If anybody here can help me out regarding this.
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New post 04 Mar 2019, 05:08
Hi kamal2206

I hope you are not frustrated with such experience.
local customer service my vary in quality.
What about emailing : customercare@gmac.com , did you try?
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Re: Rescheduling a GMAT exam through the Case number  [#permalink]

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New post 04 Mar 2019, 08:41
OfficialGMAT,
Could you take a look, please?
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kamal2206 wrote:
During my GMAT exam at pearson test center , yusufsarai Delhi, the power went off, and I was given a case no., and they said that through this case no. you can reschedule the exam by calling their customer care no. But as of now no one is picking up the call and I am not able to reschedule it. It would be great If anybody here can help me out regarding this.

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Re: Rescheduling a GMAT exam through the Case number  [#permalink]

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New post 04 Mar 2019, 08:43
Hello kamal2206 .. welcome to the community.

Below is the information at the mba.com website:

Asia-Pacific Region
Please Note: Email services are available Monday-Friday, 7 a.m. to 7 p.m. AEST. Response time for email sent outside of these times may be up to 48 hours. Telephone services are available Monday-Friday at the following numbers and times:
Email: GMATCandidateServicesAPAC@pearson.com
Telephone: +852-3077-4926, 9 a.m. to 6 p.m. AEST
In India: +91 120-439-7830, 9 a.m. to 6 p.m. Indian Standard Time
Fax: +91-120-4001660

Hope this helps!!
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Re: Rescheduling a GMAT exam through the Case number   [#permalink] 04 Mar 2019, 08:43
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