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The manager of Kart, a company that ships fragile glassware and china

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The manager of Kart, a company that ships fragile glassware and china [#permalink]

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New post 08 Apr 2018, 13:25
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  25% (medium)

Question Stats:

78% (01:25) correct 22% (01:52) wrong based on 77 sessions

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The manager of Kart, a company that ships fragile glassware and china to customers worldwide, suggests that the customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping. The manager argues that overall costs would essentially remain unaffected, since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition.
Which of the following would it be most important to ascertain in determining whether implementing the shipping manager’s proposal would have the argued-for effect on costs?



A Whether Kart continually monitors the performance of the shipping companies it uses to ship products to its customers
B Whether a sizeable proportion of returned items are returned because of damage already present when those items were packed for shipping.
C Whether such products are damaged more frequently in transit than are most other products shipped by mail-order companies.
D Whether there are cases where customers blame themselves for product damage that, though present on arrival, isnt discovered until later.
E Whether the products shipped by Kart are more vulnerable to incurring damage during shipping than are other fragile products.

Source:Crackverbal

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Re: The manager of Kart, a company that ships fragile glassware and china [#permalink]

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New post 08 Apr 2018, 13:52
devikeerthansr wrote:
The manager of Kart, a company that ships fragile glassware and china to customers worldwide, suggests that the customer orders be packed with newer, more expensive packing materials that virtually eliminate damage during shipping. The manager argues that overall costs would essentially remain unaffected, since the extra cost of the new packing materials roughly equals the current cost of replacing products returned by customers because they arrived in damaged condition.
Which of the following would it be most important to ascertain in determining whether implementing the shipping manager’s proposal would have the argued-for effect on costs?



A Whether Kart continually monitors the performance of the shipping companies it uses to ship products to its customers
B Whether a sizeable proportion of returned items are returned because of damage already present when those items were packed for shipping.
C Whether such products are damaged more frequently in transit than are most other products shipped by mail-order companies.
D Whether there are cases where customers blame themselves for product damage that, though present on arrival, isnt discovered until later.
E Whether the products shipped by Kart are more vulnerable to incurring damage during shipping than are other fragile products.

Source:Crackverbal




IMO: B

Option B fills in the gap between arguments and conclusion and would help to reach the conclusion of the manager



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Re: The manager of Kart, a company that ships fragile glassware and china [#permalink]

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New post 09 Apr 2018, 10:02
This is a question we can solve using the PRECISE method, that is - using the information in the text to formulate an answer before checking the answers.
The argument being made is that the increased costs in one expense (more expensive material) will be offset by the savings in another (less repairs). Therefore, in determining whether the proposal will have its intended affects, it is important to ascertain if the expense (improve packaging) will actually incur the savings (less repairs): that is, will the new packaging indeed prevent a large amount of defects? Looking at the answers, it is clear we must ascertain (B), as it is a prerequisite to this being the case: if, say, most of the items returned for repair were damaged BEFORE being shipped, then the improved packaging will have no effect, and will only be a cost without the associated savings.
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Re: The manager of Kart, a company that ships fragile glassware and china   [#permalink] 09 Apr 2018, 10:02
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